We have just completed the implementation of a more responsive support structure. We are now able to centrally monitor and manage all support requests.
There are now a couple of options for requesting help:
1. Emailing help@showroomexchange.com or
2. Visiting http://support.readytoview.com and entering your request there. Please email us if you do not have a login for the http://support.readytoview.com website and we will reply with your credentials.
An advantage to using this new support-system is that you will be able to log into the support site and check the status of your request in real-time. You will also be able to update your request and access past issues for reference or to address billing related Qs from your accounting department.
For a short tutorial on how the support site works, please click on this link to view a brief 1 minute demo:
http://www.readytoview.com/tutorials/help/
Call us if you are interested in our IT services:
213 438 0600 x22