Occasionally you may be asked by a member of the Showroom Exchange support staff to “clear JSC cache”.
The following video demonstrates the process of clearing the JSC cache.
Though the recorded video is on the Windows platform, the process is similar for Mac. You can access the Java control panel from “System Preferences.”
Using JSC with Chrome
If you cannot download JSC from Google Chrome, follow the instructions below…
STEP1: In your URL bar, enter: “chrome://flags/#enable-npapi” without the quotation marks
STEP2: Click the Enable link for the “Enable NP API” configuration option.
STEP3: Click the Relaunch button that now appears at the bottom of the configuration page.
Why do you have to do this?
see the following URL for more info…
http://java.com/en/download/faq/chrome.xml