The fastest way to get answers to your SE questions or to resolve an issue is to e-mail firstname.lastname@example.org with a description of your question and any relevant info.
If the solution/response is complex, we will call you. If it’s simple, we’ll send you step-by-step instructions or a brief how-to video.
Why e-mailing is Faster Than Calling:
- e-mails sent to email@example.com automatically generate a help ticket and are prioritized.
- We can respond to tickets during non-business hours or while on another call.
- Avoids voice messages and phone tagging.